An Introduction to Our Admissions Department

What actually happens in an admissions department? Director of Admissions Melissa Spann, PhD is pleased to introduce you, our readers, to the who, what, and when of Oliver-Pyatt Centers’ Admissions.
First, an introduction to who is in the admissions department and their favorite part of Oliver-Pyatt Centers:
Chanelle Alexander has been at Oliver-Pyatt Centers for three years. She currently works as Oliver-Pyatt Centers’ Administrative Assistant. She appreciates interfacing with clients from their very first call. Chanelle loves having the opportunity to hear the transformation in individuals through the admissions process.
Jenny Castellon is an Admissions Coordinator and has been at Oliver-Pyatt Centers for four years. She is completing her masters degree in social work. Her clinical background is in caregiving. Her favorite part of working at Oliver-Pyatt Centers is when the clients and families we have been working with arrive and she is able to meet them in person.
Jessica Gomez is an Admissions Coordinator and has been with Oliver-Pyatt Centers for over two years. In addition to her work at Oliver-Pyatt Centers, Jess’s background is as a case manager and mom of two! Jess’s favorite part of Oliver-Pyatt Centers is our individualized treatment approach.
Anais Torres  is an Admissions Coordinator and has been with Oliver-Pyatt Centers almost a year. She has a masters degree in psychology and has worked in the mental health field for years. Anasis’ favorite part of Oliver-Pyatt Centers is our holistic approach to treatment. 

Melissa Orshan Spann, PhD – that’s me! I am the Director of Admissions. Prior to stepping into this role I was a Primary Therapist at Oliver-Pyatt Centers and have worked as a therapist in other treatment programs nationally. I love that everyone at Oliver-Pyatt Centers shares a common vision and goal. What I love about my job is that there isn’t really a “typical” day. I have the unique opportunity to interface with many people on a daily basis. I feel fortunate that I often have the chance to answer the first time someone is placing what is often the most difficult phone call to make – the call to decide if they should seek treatment. I have the opportunity to talk with people, listen to their challenges, and provide support through this process. Our goal is to provide support, consultation, and a therapeutic hand during every interaction we have. My days are filled with these interactions, in person visits from individuals and families, and working with the clinical teams to provide additional support in in any way I can.

In the admissions department, our goal is to help clients, families, and providers navigate the challenging decision to seek treatment. We believe our intimate environment is most effective for the treatment of eating disorders. We are committed to working with you to make treatment possible.

During the admissions process, the potential client will be asked to complete our admissions packet (application, intake questionnaire, release of information, and medical evaluation forms). Once submitted, your questionnaire will be reviewed, and with your permission, we will contact your outpatient treatment professionals. We will assist you with the timing of your medical evaluation, and an intake assessment will be scheduled. We are here to talk with you every step of the way from insurance questions to what to pack on your journey to Miami.

Whenever you need us, we are here. Please email or call us anytime, we are looking forward to speaking with you.

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